I'm Laura Vukich
I'm a Fractional COO and Certified Online Business Manager with more than 20 years of leadership experience.
I step into the day-to-day running of growing businesses, including people, projects, and processes, so owners can get back to leading and selling. I believe in a positive mindset, partnerships with a purpose, and results you can measure.
Book a free Discovery Call to find out how I can tailor my support to your business.
My Expertise
My goal is to partner with business owners who need their time back, so your goals and ideas can become reality. Here are the areas where I make the biggest difference.
Results
As your right hand, I keep the business running smoothly so you can focus on clients, sales, and growth. The more time you spend with people, the more business you bring in.
Planning
My comfort zone is where ideas meet implementation. I turn your ideas into a clear plan and roadmap, then make them happen.
Leadership
I have the patience, fairness, and leadership training (SSCA) to lead teams of any size. I love to motivate, mentor, and coach.
Process Improvement
We start with a deep dive into your workflow, processes, team, and budget. Then we build a phased plan that improves productivity right away and keeps improving it.
CRM Transition & Training
I help you define the right outcome, set up a CRM that works across every department, and train your team. Then I document each process in clear SOPs that anyone can follow.
Operations Management
I oversee daily operations, projects, and team management. We review what you have, adjust what's needed, and use regular reports to stay efficient and on budget.
My Story
I spent more than 20 years with a company and a market I love. I started as an Ad Coordinator and Circulation Manager, became an onsite Event Coordinator, then Sales Manager, and finally Director, the role I held for the rest of my time there.
As Director, I took leadership courses, created and managed budgets, migrated CRMs, wrote SOPs for new business processes, and mentored team members, all while keeping customer satisfaction at 100%.
Now I bring that same leadership, project management, and systems experience to your company. My focus is on building efficient, loyal, fair, and results-driven teams. Let's create a plan of action that fits you and your business.
